Boo Casino operates under Curacao eGaming licensing obligations that mandate player protection measures including deposit limits, loss controls, session duration trackers and self-exclusion periods ranging from 24 hours to permanent account closure. These tools activate through your account dashboard without requiring support intervention, giving you immediate control over gaming activity. South African players additionally access resources through the South African Responsible Gambling Foundation (SARGF) which provides free counseling at 0861011 026 7323 plus treatment programs for problem gambling behaviors.
Set daily, weekly or monthly deposit caps from R200 to R50,000; limits activate immediately and reductions apply instantly while increases require 24-hour cooling period
Configure maximum loss thresholds per time period; once reached your account blocks deposits automatically until the period resets
Enable reminders at 30, 60 or 120 minute intervals with optional forced logout after 4 hours continuous gameplay
Temporarily or permanently block account access for 24 hours, 7 days, 30 days, 6 months or lifetime; cannot be reversed during exclusion period
Popup notifications display time elapsed, deposits made and net win/loss at configurable intervals during sessions
Immediate 72-hour cooling period locks deposits and gameplay while maintaining withdrawal access for existing balance
Access all tools through your account settings under "Responsible Gaming" tab after logging in. Deposit limits require you to select time frame (daily/weekly/monthly) and amount in ZAR; submit and the system activates within 60 seconds. Lowering existing limits applies immediately; raising limits enters pending status for 24 hours giving reflection time before activation. Session timers toggle on with dropdown selections for reminder frequency—you'll see popup overlays at chosen intervals displaying elapsed time, current balance and option to continue or logout.
Self-exclusion requests process through a confirmation screen warning about permanent nature during selected period; once confirmed your account locks immediately and login attempts redirect to resources page. Excluded accounts cannot reactivate until the period expires and require contacting support with 24-hour processing for reinstatement. During exclusion all marketing communications cease and promotional offers are suspended to avoid triggering urges to return prematurely.
Warning indicators include spending beyond affordable limits, chasing losses through increased deposits, neglecting personal or professional responsibilities to gamble, borrowing money to fund gaming activity or experiencing anxiety when unable to play. Additional red flags involve hiding gambling behavior from family or friends, using gaming as escape from stress or depression and feeling guilt or shame after sessions but returning regardless. If you identify multiple signs in your behavior consider activating self-exclusion and contacting SARGF counseling services immediately at their toll-free number 0011 026 7323 available weekdays 08:00-20:00 SAST.
The South African Responsible Gambling Foundation offers confidential treatment programs at no cost funded by gambling operators across South Africa—services include one-on-one counseling, group therapy sessions, financial management guidance and family support programs. Their national helpline 011 026 7323 operates weekdays connecting you with trained counselors who conduct assessments and arrange appropriate interventions. The National Gambling Board maintains oversight ensuring operators comply with player protection standards and provides additional resources at their website including self-assessment questionnaires and provincial contact information for localized support networks in Johannesburg, Cape Town, Durban and Pretoria regions.
Boo Casino functions under Curacao eGaming jurisdiction whereby licensing certificate CEG-000-048576-3 applies. Participation requires 18+ age verification. For assistance or inquiries contact our team at support@boo-casino.co.za during operating hours or via account dashboard contact form.
Games provided by certified software suppliers undergo fairness testing through independent laboratories. Outcomes utilize RNG technology with third-party audits. We promote responsible gaming practices and supply tools for deposit limits, self-exclusion and session management via account settings.